Delivery & Returns

Delivery

  • Australia Wide Delivery: Small and medium homeware items are shipped Australia wide with registered couriers with tracking details. All THH brand products are packed and shipped within 1 to 2 business days. If any unforseen delays are expected, we will communicate within 24 hours.
  • Large & Bulky Freight: All the large items such as Bathtubs are restricted for delivery to Sydney metro, Wollongong and Gosford regions only.
  • *Freight charges apply based on the postcode. Please enter your delivery postcode and press "Calculate Shipping" button to check the delivery charges.

Returns & Refunds

  • *We do not have a change of mind policy.
  • We may accept the return if you change mind or chose wrong product. However, there will be a 25% restocking fees plus to and fro return postage fee which will be communicated via email.
  • Please note, returned products must be in resalable condition with original packaging intact.
  • We can only accept the returns if the product is faulty, damaged on arrival, received products were incorrect or if the product has been sold out or no longer available.

For any queries related to delivery, returns and refunds please contact our friendly team via email at [email protected]